Privacy Policy

Last Updated: 19/03/2025

At VISAGo Africa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any other details provided when filling out forms on our website.
• Payment Information: If applicable, we may collect payment details for processing services securely through third-party payment gateways.
• Travel & Document Information: Details related to visa applications, passport copies, business invitations, or other document requests.
• Usage Data: Information about your interaction with our website, such as IP address, browser type, and pages visited.
• Cookies and Tracking Technologies: To enhance user experience, we use cookies to collect analytics and improve our website functionality.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process visa applications and travel-related services.
• To communicate with you regarding inquiries, applications, and updates.
• To improve our website and customer experience.
• To comply with legal and regulatory requirements.
• To send promotional emails (only with your consent).

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:

• Service Providers: With trusted partners who assist in processing applications (e.g., embassies, travel agencies, or financial institutions).
• Legal Compliance: If required by law, government authorities, or in response to legal proceedings.
• Business Transfers: In the event of a merger, sale, or transfer of our business, your information may be included in the transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Your Rights & Choices

You have the right to:

• Request access to your personal data.
• Correct or update any inaccurate information.
• Opt-out of receiving promotional communications.
• Request the deletion of your data (subject to legal requirements).

To exercise these rights, please contact us at [email protected]

6. Cookies & Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• Email: [email protected]